Using patient comments to improve care
Maine Medical Center, Grand Rounds, Internal Medicine
-To describe the source of patient narrative comments
-To identify the strengths and limitations of various sources of patient narratives including commercial, health system, and other sites
-To identify barriers (and ways of overcoming barriers) to using comments to improve care
Lagu, Tara, "Using patient comments to improve care" (2019). Grand Rounds. 27.