MaineHealth, Pharmacy, Center for Performance Improvement
Problem/Impact Statement: The pharmacists in Scarborough & Westbrook Primary Care conduct Medicare Annual Wellness Visits (AWVs) with a physician. The pharmacist and physician see the patient individually. The practices achieved and sustained FY18 Joint AWV volume goals through a new process to reschedule physician-only AWVs to Joints AWVs with a pharmacist. This leads to reschedule rework and reduced time practice staff have for patient care.
Chamberlin, Rob; Bliss, Jennifer; Lai, Andrea; Dougherty, Paula; Swett, Deb; Merrithew, Logan; Stevens, Pam; and Williams, Scott, "Joint Annual Wellness Visit Scheduling" (2019). Maine Medical Center. 720.