Improving the Balance Between Patient Satisfaction and Efficient ED Throughput

Authors

Jessica Graham, MaineHealthFollow
Izzi Marceau, MaineHealthFollow

Files

Description

Background: Patients come into the Emergency Department (ED)when they are having an emergent health concern. One role of the ED nurse is balancing the patient expectations of care with ensuring the flow of the department. The studies reviewed here examine the way that ED nurses can help to coordinate realistic expectations for patients as they are waiting to be seen.

Publication Date

7-2024

Publisher

MaineHealth

City

Portland, Maine

Comments

MMCBIDSAN Summer Cohort 3

Recommended Citation

Graham, Jessica and Marceau, Izzi, "Improving the Balance Between Patient Satisfaction and Efficient ED Throughput" (2024). Nurse Residency. 17.
https://knowledgeconnection.mainehealth.org/nurseresidency/17