Operational Excellence, Maine Medical Center
patients, academic medical center, mother baby, quality improvement, discharge, root cause analysis, goals, data collection
Discharging patients early in the day has many advantages amongst which is increased bed availability. However, the experience in a large academic tertiary medical center demonstrated that most discharges occurred early to mid afternoon. A care team on a mother /baby unit established a quality improvement project to increase the number of discharges by 11AM and streamline key discharge planning activities.
A root cause analysis identified multiple barriers to attaining he established goals. To address these barriers, a multi prong approach was instituted to include a discharge education KPI for all unit staff.
Data collection post countermeasure implementation demonstrated some early improvements morning discharges. Next steps include regular review of KPI goals and progress and their impact on project goals.
Weir, Faye; Moody, Joy; Cyr, Kathleen; Palleschi, Cathy; Tyzik, Stephen; East, Joseph; Morin, Heidi; Nayak, Suneela; Hanselman, Ruth; and Sparks, Amy, "Improving Patient Flow by Increasing Early Discharges on a Mother & Baby Unit" (2019). Operational Excellence. 38.
Health and Medical Administration Commons, Interprofessional Education Commons, Maternal, Child Health and Neonatal Nursing Commons, Obstetrics and Gynecology Commons, Pediatric Nursing Commons, Pediatrics Commons