Our mission is to create a culture of continuous improvement that promotes quality and value in our healthcare system with an alignment of purpose using strategic priorities, innovative solutions, Plan-Do-Study-Act, and data informed decision-making in striving for excellence for our patients, our staff, and our community.

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Submissions from 2024

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Creating Capacity to Accommodate Additional Cardiac Catheterization Procedures, Kristin Anthony

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PBPA Creating Pathways to Ensure Patients are Using Their Inhaled Medications Effectively, Suzan Michelle Collins, Heather Blake, Chandler Blodgett, Sue Vermette, and Martine Eon

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MaineHealth Cancer Care Network Ticket Intake Process, Lauren Couture, Brett Cropp, Gavin Carr, Ashok Kunche, Heather Boulier, and Evelyn Taylor

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Improving the Utilization of Lunch Breaks for Nursing Staff, Norma Dawson, Kelsey Robinson, Bridget Miller, Deborah Monck, and Beth Kessler

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SMART Meetings, Morgan Forster, Arthur Durity, and Cathy Cole

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Approach to PIVIE in Pediatrics: Standardization for Early Detection, Jamie Green, Jill Gregory, Elizabeth Murphy, Jessica Miller, Nicole Manchester, Frank Harris, Meaghan Wildes, Cecilia Inman, Jenn Paradis, and Faye Weir

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Ultrasound Guided PIV Insertion Implementation, Blake Hotchkiss, Beth O'Donnell, Miles Merwin, Billie Jo Senecal, Ronica Smith, Eric Alan, Bryan Tavary, Chelsea Harkins, Taylor Archard, Leslie Geissinger, and Lauren Remington

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Improving Access to MaineHealth Care at Home, Amanda Kunkel, MHCAH Intake Department, MHCAH Scheduling Department, and MHCAH Clinical Leadership Team

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Transition to Adult Care for Bleeding Disorders: Building a Multidisciplinary Tool, Leslie Larson, Ekaterina Funk, Dana Grass, Felicia Munster, Eric Larsen, Louise Baca, Glen Roy, and Sara Artinyan

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Key Performance Indicator (KPI) Development Pathway, Christopher Lloyd, Amy Giles, David Spaulding, and Sarah Rines

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MaineHealth Medical Group Report Inventory, Holly Ward, Robin Lozinski, Stephanie Lepine, Shawn McGlaughlin White, Tracey Shaw, and Sheila Adell

Submissions from 2023

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Leveraging the Operational Excellence Platform for Improvement: Strengthening Culture of Safety, Rebecca Brookes, Suneela Nayak, Natalia Johnson, and Risk and Patient Safety

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Leveraging Vascular Access Team to increase safety and access to care, Deb Linscott, Cecilia Inman, Mandy Rodney, and Vascular Access Team

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Measuring Monetary and Non-Monetary ROI at MMC OpEx, Suneela Nayak, Natalia Johnson, Rebecca A. Brookes, and Jill Shiroki

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Improving Employee Engagement Scores with Strategically Focused Improvement Coaching, Suneela Nayak, Natalia Johnson, Rebecca Brookes, Jessica Ladd, Meghan Flaherty, and Mark Parker

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Using Hierarchy of Needs to Build Care Team Engagement, Cathy Palleschi, Katherine Skroski, Sam Canonico, Hailey Frager, Mary Beeaker, Suneela Nayak, Natalia Johnson, and Rebecca Brookes

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Sustaining Care Team Engagement using a Hierarchy of Needs Framework, Katherine Skroski, Sam Canonico, Hailey Frager, Mary Beeaker, Natalia Johnson, and Rebecca A. Brookes

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Reducing PostPartum Hemorrhage Rates at Maine Medical Center, Meaghan Smith, Colette Dumais, Tracey E. McMillan, Carrie Comeau, Mandy Wallace, Jenelle Boulanger, Jodi-Lynne Vaughn, Kelly Ouellette, Natalia Johnson, Suneela Nayak, and Rebecca Brookes

Submissions from 2022

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Team Engagement & Obstetrics Transformation Committee, Colette Dumais; Faye Weir; Lynn Willey; Kristen Heanssler; Brittany Babb; Suneela Nayak; Natalia Johnson; Rebecca Brookes; and Obstetrics Transformation Committee,Maine Medical Center

Submissions from 2021

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Leveraging Improvement Capacity for Organization Strategy Deployment, Suneela Nayak, Natalia Johnson, Rebecca A. Brookes, and Andrew Levine

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Pandemic Pearl: Innovations in Virtual Improvement Coaching, Suneela Nayak, Natalia Johnson, Rebecca Brookes, and Andrew Levine

Submissions from 2020

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Lean Daily Management: Keeping Quality and Safety at the Forefront During the COVID-19 Pandemic, Suneela Nayak, Ruth Hanselman, Natalia Johnson, and Sydney Green

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Collaborative Strategies To Reduce Incomplete Operating Room Instruments Trays, Richard Neusch, Nicole Wagner, Colby Fike, and Suneela Nayak

Submissions from 2019

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A Provider-driven Approach to Preventative Oral Care in Nursing Home Facilities, Molly Anderson, Brandon McCrossin, Kary Franchetti, Ruth Hanselman, Suneela Nayak, Stephen Tyzik, and Amy Sparks

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Increasing Advanced Care Planning in an Ambulatory Care Setting, Jennifer Aronson, Elizabeth Eisenhardt, Ruth Hanselman, Suneela Nayak, Stephen Tyzik, and Amy Sparks

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Safe Care for Seizure Patients on an Epilepsy Monitoring Unit, Deborah Bachand, Lauri Wilson, Rachel Caiola, Lynne Keller, Megan Selvitelli, Mary Jo Farley, Jennifer O'Neill, Sara Shrock, Hannah Plummer, Sally Prokey, Amy Sparks, Stephen Tyzik, Suneela Nayak, and Ruth Hanselman

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Facilitating Earlier Discharges to Decrease Avoidable Patient Days and Improve Flow for an Acute and Intermediate Care Unit, Natasha Bartlett

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Intensive Care to Intermediate Care Bridge Program, Natasha Bartlett, Sally Langerak, Lindsey Lucas, Jonathan Archibald, Tayla Robbins, Miranda Thompson, Patrice Tetu, Calla Hastings, Megan Garland, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, and Amy Sparks

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Improving the Workflow and Partnership Between Registration and Clinical Staff in an Outpatient Urgent Care Center, Melissa Fairfield, Bailey Eells, Faye Collins, Joyce Cornish, Stephen Tyzik, Joy Moody, Wendy Osgood, Suneela Nayak, Ruth Hanselman, and Amy Sparks

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Increasing First Case On Time Starts in an Ambulatory Surgery Center, Diane Fecteau, Shannan Reid, Sydney Green, Ruth Hanselman, Suneela Nayak, Stephen Tyzik, and Amy Sparks

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Treating Substance Use Disorders: Enhancing Attendance at the Weekly Inpatient Medication Assisted Treatment Group, Devon Gillis, Jayne Weisberg, Dena Whitesell, Amy McAuliffe, Amy Sparks, Suneela Nayak, Ruth Hanselman, and Stephen Tyzik

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A Coaching and Team Performance Evaluation Model to Build Capacity for High-impact Lean Improvement, Ruth Hanselman, Mark Parker, Suneela Nayak, Stephen Tyzik, and Amy Sparks

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Increase Staff Utilization of Occlusive Interface in Micro-Preemie Babies on BCPAP, Deborah A. Igo, Kimberly Kingsley, Faythe Henry, Misty Melendi, Amy McBee, Valerie Cook, Christopher Woods, Angela Rojecki, Lauren Walley, Amy Sparks, Stephen Tyzik, Suneela Nayak, and Ruth Hanselman

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Reduction of Catheter Associated Urinary Tract Infections (CAUTI) in a Critical Care Setting, Deborah Jackson, Lindsey Lucas, Shawn Taylor, Jonathan Archibald, Stephen Tyzik, Suneela Nayak, Ruth Hanselman, and Amy Sparks

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Retrospective evaluation of weight loss in Maine Medical Center Cancer Institute (MMCCI) patients receiving radiation treatment for head and neck cancer, Julian Johnson, David Debartolo-Stone, Jessica Moore, Ruth Hanselman, Stephen Tyzik, Suneela Nayak, and Amy Sparks

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Strengthening Safety Culture by Leveraging the Daily Management System, Suneela Nayak, Mark Parker, Erin Graydon Baker, Amy Sparks, Ruth Hanselman, Stephen Tyzik, and Sydney Green

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Development of Mechanical Ventilator Educational Brochure for Patients/Families, Cathy Palleschi, Wendy Osgood, and Mark Parker

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Improving Patient Experience and Education by Leveraging Technology, Cathy Palleschi, Wendy Osgood, Mark Parker, Cecilia Inman, Alicia Russell, Eileen Shanahan, and Erin Pappal

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Nicotine Replacement Therapies to Decrease Withdrawal Symptoms and Improve Patient Experience, Cheryl Pawloski, Holly Stewart, Devon Gillis, Dena Whitesell, Maya Bulman, Christopher Racine, Raymond Serrano, Leslie Gatcombe-Hynes, Elizabeth Mullany, Amy McAuliffe, Jayne Weisberg, Amy Sparks, Suneela Nayak, Stephen Tyzik, and Ruth Hanselman

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Using Shared Decision Making and Team-Based Care to Overcome Socioeconomic and Cultural Barriers to Colorectal Cancer Screenings, Amanda Powell, Debra L. Pyle, Kristin Rowse, Misty Weeman, Rachel Kidder, Ruth Hanselman, Suneela Nayak, Stephen Tyzik, and Amy Sparks

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Implementation of Trauma Service Guideline for the Use of PHENObarbital in the Management of the NON-ICU TRAUMA Patient at Risk OR Experiencing Severe Alcohol Withdrawal, Joseph Rappold, Julianne Ontengco, Stephen Tyzik, Suneela Nayak, Ruth Hanselman, and Amy Sparks

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Increasing Access to Spiritual Care Services in the Emergency Department: A Patient and Staff Support Model, Heather Weidemann, Tia Jamir, Ruth Hanselman, Suneela Nayak, Stephen Tyzik, and Amy Sparks

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Improving Patient Flow by Increasing Early Discharges on a Mother & Baby Unit, Faye Weir, Joy Moody, Kathleen Cyr, Cathy Palleschi, Stephen Tyzik, Joseph East, Heidi Morin, Suneela Nayak, Ruth Hanselman, and Amy Sparks

Submissions from 2018

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Strategies to Improve Post-procedural Safe Patient Handoffs, Marguerite Peggy Anderson, Tara Herman, Janice Nichols, Robyn Dixon, Elizabeth Van Der Linden, Bonnie Boivin, and Stephen Tyzik

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Consistently Using a Transportation Department for Patient Discharge to Sustain Nursing Staffing Levels, Victoria Boutin, Joseph East, Stephen Tyzik, Joy Moody, Mark Parker, Suneela Nayak, Ruth Hanselman, and Amy Sparks

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Strategies to Improve Timeliness for Cleaning Inpatient Rooms Following Patient Discharge, Lora Dixon, Mark Parker, Ruth Hanselman, Suneela Nayak, and Amy Sparks

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Strategies to Increase Early Discharges to Decrease Hospital Length of Stay and Avoidable Patient Days for Neuro-Spine Patients, Corey Fravert, Joy Moody, Mark Parker, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, and Amy Sparks

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The Development and Implementation of a Reliable Method for Educating Provider Groups on Stroke Discharge Order Sets, Deborah Gregoire, Shawn Taylor, Suneela Nayak, Mark Parker, Kathryn Cope, Ruth Hanselman, Stephen Tyzik, Amy Sparks, and Brendan Lilley

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Sustaining Daily Management with Gemba Walks: A Scheduling Model, Suneela Nayak, Ruth Hanselman, Stephen Tyzik, and Amy Sparks

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Strategies to Increase Early Discharges to Reduce Avoidable Patient Days and Improve Patient Flow, Cathy Palleschi, Cecilia Inman, Erica Weightman, James B. Powers, Stephen Tyzik, Joy Moody, Mark Parker, Suneela Nayak, Ruth Hanselman, and Amy Sparks

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Interprofessional Engagement in Lean Improvement in an Academic Healthcare Organization, Mark Parker, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, Amy Sparks, and Linda Simonsen

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Coordination of Inpatient and Outpatient Care for Neurology Patients Undergoing Epilepsy Monitoring, Sara Schrock, Michelle Beane, Kathryn Cope, Mark Parker, Suneela Nayak, Ruth Hanselman, Stephen Tyzik, Amy Sparks, and Brendan Lilley

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Increasing Bedside Medication Safety in an Intensive Care Setting, Natasha Stankiewicz, Jonathan Archibald, SCU 2, Mark Parker, Stephen Tyzik, Suneela Nayak, Ruth Hanselman, and Amy Sparks

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Strategies to Improve Resource Availability for New Graduate Nurses in a Critical Care Setting, Natasha Stankiewicz, Jonathan Archibald, Shawn Taylor, Deborah Jackson, Bonnie Boivin, Mark Parker, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, and Amy Sparks

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Improving Revenue Capture and Patient Safety in an ICU Setting, Natasha Stankiewicz, Laura Lewis, Jonathan Archibald, Mark Parker, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, and Amy Sparks

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Implementing Strategies to Reduce Central Line-Associated Blood Stream Infections on an Inpatient Pediatric Unit, Sherryann St. Pierre, Nicole Manchester, Jessica Howe, Melanie Lord, Mark Parker, Suneela Nayak, Ruth Hanselman, Stephen Tyzik, Amy Sparks, and Barbara Bush Children's Hospital

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Improving Communication Between Child Life Services and Nursing on an Inpatient Pediatric Unit, Sherryann St. Pierre, Elizabeth Shaughnessy, Bethany Kay, Barbara Bush Children's Hospital, Mark Parker, Suneela Nayak, Ruth Hanselman, Stephen Tyzik, and Amy Sparks

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Improving Safe Handoffs & Transitions from the ED to Adult Inpatient: A Response to the AHRQ Hospital Patient Safety Culture Survey, Natalie Talbot, Joanne Chapman, Rhonda DiPhilippo, Gail Savage, Michele Higgins, Nancijean Goudey, Lori Sweatt, Erin Graydon Baker, Joseph East, Stephen Tyzik, Suneela Nayak, Mark Parker, Ruth Hanselman, and Amy Sparks

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Improving the Management of Nationwide Drug and IV Bag Shortages, Stephen Tyzik, Mark Parker, Suneela Nayak, Ruth Hanselman, and Amy Sparks

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Reducing O Negative Blood Product Usage in a Tertiary Care Academic Medical Center, Wendy Weiler, Tracy Cook, MMC Blood Bank, Mark Parker, Stephen Tyzik, Suneela Nayak, Ruth Hanselman, and Amy Sparks

Submissions from 2017

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Interdepartmental Rounding, Peggy Anderson, Carrie Strick, R3 Med-Surg Unit, Haley Pelletier, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, and Maine Medical Center Operational Excellence

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Measure accurately, act rapidly, and partner with patients: an intuitive and practical three-part framework to guide efforts to improve hypertension control., Romsai T Boonyasai, Michael K Rakotz, Lisa H Lubomski, Donna M Daniel, Jill A Marsteller, Kathryn S Taylor, Lisa A Cooper, Omar Hasan, and Matthew K Wynia

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Improving Cardiology Patient Flow In Nuclear Medicine, Kelly Haar, Hannah Sullivan, Kathryn Laverdiere, Nuclear Medicine Department, Haley Pelletier, Stephen Tyzik, Suneela Nayak, and Ruth Hanselman

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Improving Type And Screen Specimen Collection Prior To Elective Surgery, NorDx Blood Bank Staff, Haley Pelletier, Suneela Nayak, Stephen Tyzik, and Ruth Hanselman

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Patient Fall Prevention, R9 West Cardiovascular, Cathy Palleschi, Suneela Nayak, Ruth Hanselman, and Stephen Tyzik