Executive Sponsor: Mark Parker, VP, Quality & Safety, Maine Medical Center
Maine Medical Center
Every three years, Maine Medical Center releases a Strategic Plan outlining high level priorities. This guides decision making, resource allocation and invited a call to action for engaged participation from providers and staff. Operational Excellence at MMC is leveraging a stable Daily Management System to strengthen strategy deployment by coaching teams and leaders to link local improvement initiatives with high level strategic priorities.
Nayak, Suneela; Johnson, Natalia; Brookes, Rebecca; Ladd, Jessica; Flaherty, Meghan; and Parker, Mark, "Improving Employee Engagement Scores with Strategically Focused Improvement Coaching" (2023). Operational Excellence. 44.